Last Updated: January 2025
Network42 takes your privacy seriously. This policy explains how we handle data when you engage our MGA licensing services or visit our website. We operate under EU GDPR standards - the same regulatory rigor we bring to your gaming compliance.
What Information We Collect
When you reach out for licensing consultation, we collect:
- Contact details: name, email, phone number, company information
- Business data: operator license status, target jurisdictions, corporate structure
- Technical logs: IP address, browser type, pages visited (via cookies)
- Communication records: emails, call notes, document submissions
We don't collect payment card data directly. All transactions run through PCI-compliant third-party processors.
How We Use Your Data
Your information serves specific purposes tied to our licensing services:
- License application support: Preparing MGA submissions, due diligence documentation, compliance frameworks
- Client communication: Updates on application status, regulatory changes, renewal deadlines
- Service improvement: Analyzing common operator pain points to refine our consultation process
- Legal compliance: Meeting Malta Gaming Authority record-keeping requirements
We never sell your data to third parties. Period.
Data Sharing and Third Parties
Limited scenarios where we share information:
- With MGA and regulatory bodies: Required for license applications and compliance audits
- Service providers: Cloud storage (AWS), CRM systems (Salesforce), secure document platforms - all GDPR-compliant
- Legal obligations: Court orders, government investigations, or protecting our rights
All third-party vendors sign data processing agreements that match our privacy standards.
Your Data Rights
Under GDPR, you control your information:
- Access: Request a copy of data we hold about you
- Correction: Update inaccurate details in our systems
- Deletion: Ask us to erase your data (with exceptions for legal retention requirements)
- Portability: Get your data in a machine-readable format
- Objection: Opt out of marketing communications anytime
To exercise these rights, email [email protected]. We respond within 30 days.
Data Security and Retention
We protect your information through:
- 256-bit SSL encryption for data transmission
- Access controls limiting staff exposure to sensitive documents
- Regular security audits and penetration testing
- Encrypted backups stored in EU-based data centers
Retention periods align with MGA requirements: 5 years for licensing documentation post-application. Marketing data gets purged after 2 years of inactivity.
Cookies and Tracking
Our site uses essential cookies for functionality (session management, form submissions). Analytics cookies track aggregate visitor behavior - no personal identification. You can disable non-essential cookies via browser settings without breaking core features.
Changes to This Policy
Regulatory landscapes shift. When we update this policy, we post the new version here with a revised date. Material changes trigger email notifications to active clients.
Contact Us
Questions about how we handle your data? Reach our Data Protection Officer:
Email: [email protected]
Address: Network42 Ltd, Tower Road, Sliema SLM 1604, Malta